successful payments are marked as pending why ?

  • Resolved raydh199

    (@raydh199)


    5 years, 5 months ago

    Hi,

    i was testing paypal standart and after i donated it sent me to the confirmation page. however the payment status was still pending on the admin panel

    Why is this happening ?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Happy to help you get this figured out.

    If you’re finding that MOST of the test donations in Give are marked as “Pending” but are actually Complete in PayPal.com, then go to “Donations > Settings > Payment Gateways > PayPal Standard” and at the bottom set the “IPN” setting to “Disabled” and see if that helps resolve the issue.

    Let me know how that works for you, and if you’re still having issues. Thanks.

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘successful payments are marked as pending why ?’ is closed to new replies.