Successful message is fading Out, another – Empty

  • Resolved kastyara5

    (@kastyara5)


    3 years, 7 months ago

    The question is when user fill form on the bottom of page there are two scenarios:
    1. If mail has been sent successfully – message is only seconds and then fade out.
    2. In case of error – status block is empty, but error texts have been filled in settings.

    Can you please support?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter kastyara5

    (@kastyara5)

    @takayukister
    We use custom theme.
    About plugins:
    It may be Autooptimizer, but I deactivated it and this issue still presented.
    There are a lot of plugins, but I need to be sured that it is not bug in layout of form before starting deactivation of all plugins and theme.

    I tried browser debugging, but I saw only script handling by CF7.

    I think it will be convenient to show you code of form may be there some conflicts there.

    <a id="form"></a>
<div class="field">
    [email* your-email class:field_input class:input]
<label class="field_label">Email</label>
</div>
<div class="field">
[select* recipient theme class:field_input "Общие вопросы|[email protected]" "Вопросы по работе сайта|[email protected]" "Обращения граждан|[email protected]" "Обращения юридических лиц|[email protected]" "Вакансии|[email protected]" "Практика и стажировка|[email protected]"]
</div>
<div class="field">
    [textarea* message 40x30 class:field_input class:input class:_area]
<label class="field_label">Введите текст</label>
</div>
<div class="agree">
[checkbox newsletter id:fBeep_newsletter exclusive "Yes"]
<label for="fBeep_newsletter">Я подтверждаю согласие получать информацию об услугах IBA Group на email.</label>
</div>
<div class="agree">
[checkbox* agree id:fBeep_agree exclusive "Yes"]
<label for="fBeep_agree">Я подтверждаю согласие на обработку моих персональных данных в IBA Group в соответствии с</label> <a href="/about-iba-group/privacy-policy/" target="_blank">Политикой организации в области защиты персональных данных</a> <label for="fBeep_agree"> и</label> <a href="/about-iba-group/cookies-policy/" target="_blank">Политикой использования Cookies</a> <label for="fBeep_agree"> для обработки моего запроса и ответа на него. Я осознаю, что имею право отозвать свое согласие в любое время.</label>
</div>

[response]

[submit class:fBeep_submit class:btn1 "Отправить"]
    • This reply was modified 3 years, 7 months ago by kastyara5.
    Thread Starter kastyara5

    (@kastyara5)

    Question was solved. Issue is in theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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