Subtotal issue in cart

  • Resolved vasusuganya

    (@vasusuganya)


    3 years, 5 months ago

    Hi,

    I am facing discount price issue. My site wordpress version is 5.4.
    Woocommerce version is 3.9.0.
    The method of calculation done by the plugin causes a side effect of a “wrong” calculation. Below describes this issue.

    Product price is 14.95
    Discount is 0.10
    Discount amount is 1.495(this is not rounded to 2 decimal places as money should be)
    Discounted price is 13.455(because discount amount is not rounded to 2 decimal places, the discounted product price displays like this)

    Calculation issue on checkout
    Qty is 2(When Qty is >1, the issue can happen)
    Discounted price is 13.455(seen by the application)
    Discounted price is $13.46(seen by the customer)
    Qty * discounted price is 26.91(product subtotal shown on checkout to customer “appears” to be wrong since clearly $13.46! = $26.91

    How to solve this issue. Could you please give me some idea

    • This topic was modified 3 years, 5 months ago by vasusuganya.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hey @vasusuganya,

    Thanks for reaching out to us!

    Which tool are you using to calculate the discount? Do you use the default Coupon feature as found under Marketing → Coupons?

    You’re running outdated versions of WordPress and WooCommerce and this can cause all types of problems, including site security issues. We recommend updating to a later version, trying first the updates on a Staging Site.

    Would you also mind sharing a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Cheers.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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