• Resolved LS

    (@lsterling03)


    Is anyone else having this problem? If you set a synchronized renewal date for your subscription (meaning, your customer doesn’t make their first payment at the time of checkout, but instead on your specified date), then Braintree will not automatically process payment. Woocommerce tries to process the payment on the correct date, but payment token was not properly saved and thus Braintree can’t run the credit card. The order gets put into pending payment status and the customer has to pay manually. The docs say this plugin is compatible with Subscriptions, but it’s not. Just a warning for anyone considering using this extension.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Subscriptions with synchronized renewal dates do not work with this extension’ is closed to new replies.