Subscription sign-up is not notifiying me of new subscribers

Hello,
When someone subscribes to my newsletter, they receive the confirmation email and when they click the accept link, it takes them to the correct page and sends them the email it’s supposed to, and adds them to the correct subscription.

The only issue I’m having is that I DO NOT receive an email telling me that they subscribed. I just found out today that it has never worked because I sent out an email yesterday and when I looked at the statistics, it had one subscriber that I didn’t know, and another one that I had actually met in person the day she subscribed, but I didn’t give her my URL, I just sent her to my Amazon page.

I am using the MailPoet Sending Service. My default email is my domain email. and I have New subscriber notifications turned on. I am using MailPoet 3 (New) and
MailPoet 3 Premium (New). I never saw anything that said to uninstall MailPoet 3 (New).

Yes, I did check my Spam folder and the notifications aren’t there, either.

I have Stats notifications selected, but I’m not finding any notifications at all.

Thanks,
Mathis…

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