subscription recurring payment failure with 7.3.0

04-14-2023 @ 11:15:22 - scheduled action 33597 (subscription payment) failed to finish processing due to the following error: Uncaught Error: Call to a member function get_meta() on bool in xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php:572
Stack trace:

0 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->add_subscription_information_to_intent()

1 xxx/wp-includes/plugin.php(205): WP_Hook->apply_filters()

2 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php(1704): apply_filters()

3 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(285): WC_Stripe_Payment_Gateway->create_and_confirm_intent_for_off_session()

4 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(189): WC_Stripe_Payment_Gateway->process_subscription_payment()

5 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->scheduled_subscription_payment()

6 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

7 xxx/wp-includes/plugin.php(517): WP_Hook->do_action()

8 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(97): do_action()

9 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(81): WC_Subscriptions_Payment_Gateways::trigger_gateway_renewal_payment_hook()

10 xxx/wp-includes/class-wp-hook.php(308): WC_Subscriptions_Payment_Gateways::gateway_scheduled_subscription_payment()

11 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

12 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

13 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/actions/ActionScheduler_Action.php(43): do_action_ref_array()

14 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(65): ActionScheduler_Action->execute()

15 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action()

16 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(136): ActionScheduler_QueueRunner->do_batch()

17 xxx/wp-includes/class-wp-hook.php(308): ActionScheduler_QueueRunner->run()

18 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

19 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

20 xxx/wp-cron.php(188): do_action_ref_array()

21 {main}

thrown
04-14-2023 @ 11:15:22 - action args: subscription_id: 1553
04-14-2023 @ 13:41:13 - scheduled action 39778 (subscription payment) failed to finish processing due to the following error: Uncaught Error: Call to a member function get_meta() on bool in xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php:572
Stack trace:

0 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->add_subscription_information_to_intent()

1 xxx/wp-includes/plugin.php(205): WP_Hook->apply_filters()

2 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php(1704): apply_filters()

3 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(285): WC_Stripe_Payment_Gateway->create_and_confirm_intent_for_off_session()

4 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(189): WC_Stripe_Payment_Gateway->process_subscription_payment()

5 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->scheduled_subscription_payment()

6 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

7 xxx/wp-includes/plugin.php(517): WP_Hook->do_action()

8 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(97): do_action()

9 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(81): WC_Subscriptions_Payment_Gateways::trigger_gateway_renewal_payment_hook()

10 xxx/wp-includes/class-wp-hook.php(308): WC_Subscriptions_Payment_Gateways::gateway_scheduled_subscription_payment()

11 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

12 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

13 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/actions/ActionScheduler_Action.php(43): do_action_ref_array()

14 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(65): ActionScheduler_Action->execute()

15 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action()

16 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(136): ActionScheduler_QueueRunner->do_batch()

17 xxx/wp-includes/class-wp-hook.php(308): ActionScheduler_QueueRunner->run()

18 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

19 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

20 xxx/wp-cron.php(188): do_action_ref_array()

21 {main}

thrown
04-14-2023 @ 13:41:13 - action args: subscription_id: 1553
04-14-2023 @ 14:47:35 - scheduled action 39852 (subscription payment) failed to finish processing due to the following error: Uncaught Error: Call to a member function get_meta() on bool in xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php:572
Stack trace:

0 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->add_subscription_information_to_intent()

1 xxx/wp-includes/plugin.php(205): WP_Hook->apply_filters()

2 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php(1704): apply_filters()

3 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(285): WC_Stripe_Payment_Gateway->create_and_confirm_intent_for_off_session()

4 xxx/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/trait-wc-stripe-subscriptions.php(189): WC_Stripe_Payment_Gateway->process_subscription_payment()

5 xxx/wp-includes/class-wp-hook.php(308): WC_Stripe_Payment_Gateway->scheduled_subscription_payment()

6 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

7 xxx/wp-includes/plugin.php(517): WP_Hook->do_action()

8 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(97): do_action()

9 xxx/wp-content/plugins/woocommerce-subscriptions/includes/gateways/class-wc-subscriptions-payment-gateways.php(81): WC_Subscriptions_Payment_Gateways::trigger_gateway_renewal_payment_hook()

10 xxx/wp-includes/class-wp-hook.php(308): WC_Subscriptions_Payment_Gateways::gateway_scheduled_subscription_payment()

11 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

12 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

13 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/actions/ActionScheduler_Action.php(43): do_action_ref_array()

14 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(65): ActionScheduler_Action->execute()

15 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action()

16 xxx/wp-content/plugins/imagify/inc/Dependencies/ActionScheduler/classes/ActionScheduler_QueueRunner.php(136): ActionScheduler_QueueRunner->do_batch()

17 xxx/wp-includes/class-wp-hook.php(308): ActionScheduler_QueueRunner->run()

18 xxx/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

19 xxx/wp-includes/plugin.php(565): WP_Hook->do_action()

20 xxx/wp-cron.php(188): do_action_ref_array()

21 {main}

thrown
04-14-2023 @ 14:47:35 - action args: subscription_id: 1553

Hello @rfgestion,

updating to the last version generates errors and fails to recover payments from recurring payments.

I understand the issue is related to the WooCommerce Subscriptions extension.

I was unable to find any similar reports in GitHub; however, reverting to the previous release was the correct course of action.

As this involves a premium extension, please open a ticket from WooCommerce.com > My Profile > Support.

Make sure to include a link to this thread so we know what has been done already.

Cheers!

Having similar issue, just chiming in that there is a bug report on Github: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2595

Hi @spigot

Thanks for looking for the Github open report about this. If you have the same issue on your end, I recommend creating a separated ticket, here

@rfgestion, I recommend you the same, for better assistance.

Thank you.

@ihereira I’m not sure how to use the codes your team is posting in Github, but took a solid guess based on my WC ticket number.

https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2595#issuecomment-1512183580

No idea if that’s helpful…

Hi Bryan, @spigot

I can confirm you created an internal ticket, which is #6211375, this number a reference for the developers on Github, (I can confirm you added your ticket number on Github) so that there is a record of the merchants affected by the issue. Since an internal ticket is created, our team will reply you as soon as they can.

Kind regards.