Subscription price display issue

Hi @karamalani!

Thank you for reaching out.

There is no option to create variable subscriptions in WooCommerce core; what plugin are you using for that?

To further check into this and point you in the right direction, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.

Thanks!

Hi Juan thanks for your reply I am using the WooCommerce Subscriptions extension, to be honest, I don’t know if that is the right place for this topic

Please check the reporter down here:

### WordPress Environment ###

WordPress address (URL): https://uareu.life
Site address (URL): https://uareu.life
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.19
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1o

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_rtd7tzrngx_
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Database Data Size: 60.94MB
Database Index Size: 6.41MB
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### Post Type Counts ###

attachment: 448
cms_block: 24
elementor_library: 7
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 44
page: 17
portfolio: 9
post: 10
pp_video_block: 2
product: 12
product_variation: 21
revision: 1280
sr_playlist: 2
woodmart_layout: 4
woodmart_sidebar: 1
woodmart_size_guide: 1
woodmart_slide: 2
wp_global_styles: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

All-in-One WP Migration: by ServMask – 7.62
Classic Widgets: by WordPress Contributors – 0.3
Code Snippets: by Code Snippets Pro – 3.2.0
Contact Form 7: by Takayuki Miyoshi – 5.6.1
Elementor Pro: by Elementor.com – 3.7.3
Elementor: by Elementor.com – 3.7.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
MP3 Audio Player by Sonaar: by Sonaar Music – 3.6
Slider Revolution: by ThemePunch – 6.5.25
Safe SVG: by 10up – 2.0.2
MP3 Audio Player by Sonaar - Pro Addon: by Sonaar Music – 3.6
WooCommerce Stripe Gateway: by WooCommerce – 6.5.1
WooCommerce Memberships: by SkyVerge – 1.23.0
WooCommerce Payments: by Automattic – 4.5.1
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.49
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce Royal Mail: by WooCommerce – 2.5.43
WooCommerce Subscriptions: by WooCommerce – 4.5.0
WooCommerce: by Automattic – 6.7.0
Woodmart Core: by  – 1.0.34

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

db-error.php: db-error.php

### Must Use Plugins (1) ###

System Plugin: by  – 4.35.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #8 - /shop
Cart: #9 - /cart
Checkout: #10 - /checkout
My account: #11 - /my-account
Terms and conditions: ? Page not set

### Theme ###

Name: Woodmart Child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ?
Parent Theme Name: Woodmart
Parent Theme Version: 6.5.4
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

### Memberships ###

Restriction mode:: Hide content only
Public content:: –
Excluded from discounts:: –
Membership plans:: ? No published plans

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://uareu.life
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United Kingdom (UK)

### Payment Gateway Support ###

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-09 16:40:03 +00:00
Options: ?
Notes: 38
Onboarding: completed

### WooCommerce Payments ###

Version: 4.5.1
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Complete: 373
Oldest: 2022-07-10 16:42:22 +0000
Newest: 2022-08-09 16:24:59 +0000

Pending: 2
Oldest: 2022-08-10 00:23:23 +0000
Newest: 2022-08-10 00:39:45 +0000

### Status report information ###

Generated at: 2022-08-09 16:30:47 +00:00

Hello,

Thank you for your reply. From your system status, I can see that your issue is related to the following plugin:

WooCommerce Subscriptions: by WooCommerce – 4.5.0

Since WooCommerce Subscriptions is a paid plugin, we’ll need to handle this via the plugin support channel.?Please contact us at?WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Also, include a link to this forum thread, so that we can keep track of what’s already been done.