Subscription Plan still pending

  • Hi

    I created new account in MailPoet for sending newsletter. I am using free plan as a starting. Its been one week now and still its showing pending approval. We have to send the newsletter this week. Please approve.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • We’re also waiting for reactivation Mailpoet’s sending service. I’ve contacted support 3 days ago but did not get any feedback.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @silpajerson,

    I’m taking a look at your account and I can see that your plan is indeed still pending approval. We sent you an email regarding this to the email address: bl***@grace********.com.au but we haven’t heard back from you.

    I have just resent the email to the same email address. Kindly go through it and get back to us as soon as possible.

    Of course, feel free to reach out to us if you need any more help or have other questions and we’d be happy to help.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @pixelpublic

    Kindly please start up another thread and we’d be able to repsonded to you there. Also include the website linked to your MailPoet account.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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