Subscription not working for non-logged in users

  • Resolved luthermax

    (@luthermax)


    4 years, 11 months ago

    Hi there,

    If I am logged in to the website the process works fine, but a guest user reported that they receive an error message and are unable to subscribe (“Something went wrong, please try after sometime.”).

    I tested in incognito window and also see the error.

    Any idea why this might be?

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    Good Day !!!

    Looks like in your side nonce was not validated(also it was not our plugin advise me if i am wrong?) it may because of Cache plugin which cached the content including nonce so while verification it was cached nonce so verification got failure. You can flush the cache or set the cache timeout to solve this kind of issue. Additionally,
    We also have an option in our settings page which is google recaptcha v2 checkbox, this is the alternate way of verify nonce, if you enable this recaptcha and verify response in server option enabled in our settings page will solve your reported issue even your page is under cache.

    Let us know

    Thanks.

    Thread Starter luthermax

    (@luthermax)

    Hi there,

    I ended up switching to a different plugin (WooCommerce Waitlist) as it’s more integrated.

    However I do like your plugin and I think you have correctly identified the problem, and I’m sure these steps would have worked to fix it.

    Thanks for getting back to me!

Viewing 2 replies - 1 through 2 (of 2 total)
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