Subscription Next Payment Edit Not Working

  • Resolved jkatz9

    (@jkatz9)


    4 years, 8 months ago

    Hello,

    I am using Smart Manager 4.3.15, Woocommerce 4.2.2 and WC Subscriptions 3.0.5 with WooCommerce Square 2.1.5 as my payment gateway.

    I am trying to use Smart Manager to bulk edit the Schedule Next Payment for my subscriptions to push them all back a week. When I edit this field using Smart Manager, the updated date & time that I set does show up on the view-subscription admin page for the affected subscriptions. However, WooCommerce is still processing the order on the original date (not the new one I set with Smart Manager).

    In other words, the view-subscription admin page is showing that the Schedule Next Payment field appears to be updated, but somewhere in the renewal processing engine either with WooCommerce and/or Square, the change appears to not actually have been made.

    Do you have any suggestions on why this may be and how I can properly bulk edit the next scheduled payments for my subscriptions?

    Thanks for your time

Viewing 1 replies (of 1 total)
  • Plugin Author storeapps

    (@storeapps)

    Hi,

    Would like to update you that this forum is only for Smart Manager Lite users.

    Request you to kindly submit a support request from here for Smart Manager Pro related issues and will surely address the same.

Viewing 1 replies (of 1 total)
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