Subscription Manual Renewal: Could not create %s payment

  • Resolved mheiduk

    (@mheiduk)


    6 years, 4 months ago

    Hello,
    customers experiencing issues at manual renewal payment orders. After clicking on “Pay Now” and choosing a payment method, an error is occurring “Could not create %s payment”.

    Maybe this has something to do with the issue where not every payment method was available on subscriptions with manual renewals.

    WooCommerce Version: 3.5.1
    WooCommerce Subscriptions Version: 2.4.2
    Plugin Version: 5.0.4

    Would be great if you can take a look!

    Thanks.

    Best,
    Marc

    • This topic was modified 6 years, 4 months ago by mheiduk.
    • This topic was modified 6 years, 4 months ago by mheiduk. Reason: added version
    • This topic was modified 6 years, 4 months ago by mheiduk. Reason: added subscriptions version
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor davdebcom

    (@davdebcom)

    Hi Marc

    Could you share the error logs for that day?
    WooCommerce > System status > Logs > mollie-payments-for-woocommerce

    Kind regards
    David

    Plugin Contributor davdebcom

    (@davdebcom)

    By the way, it might be solved in a previous fix. If you care/dare to use a beta version > https://take.ms/abUuk

    Thread Starter mheiduk

    (@mheiduk)

    Hi David,

    thanks for the fast answer. Here is an excerpt from the logs:

    DEBUG Creating payment object: type Order, first try failed: Error executing API call (422: Unprocessable Entity): The payment method does not support recurring type. Field: payment.recurringType. Documentation: https://docs.mollie.com/reference/v2/payments-api/create-payment
DEBUG mollie_wc_gateway_banktransfer: Failed to create Mollie payment object for order 11568: Error executing API call (422: Unprocessable Entity): The payment method does not support recurring type. Field: recurringType. Documentation: https://docs.mollie.com/guides/handling-errors

    Regarding the logs is this already fixed with the beta version?

    Best,
    Marc

    Plugin Contributor davdebcom

    (@davdebcom)

    This should be fixed in this beta:
    https://take.ms/K7QYT

    Could you try with attached version? To install follow the below instructions.

    De-activate current plugin, remove current plugin, install and activate new plugin.
    Always create a website backup first!

    Also remove the browser cache to be sure that you are loading the new code:
    https://www.wikihow.com/Clear-Your-Browser%27s-Cache

    I’m not sure what log messages you are referring too, but I did make changes so I think so.

    Thread Starter mheiduk

    (@mheiduk)

    Works again, thank you!

    Best,
    Marc

Viewing 5 replies - 1 through 5 (of 5 total)
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