Subscription length and quantity

  • Resolved Carsten Lund

    (@carsten-lund)


    7 years, 2 months ago

    Hello Mark,and thank you for your great work adding subscriptions to WooCommerce.

    I installed your plugin yesterday, so bear with me, if the following topics have been mentioned before.

    One topic is regarding Subscription length.

    If you choose a subscription length for e.g. six months, you would expect to see and pay for the total amount for a six months subscription at Checkout. But subscribers are only charged for the first month at a time. in that way, subscribers are not committed to pay for the six months period, they have signed up for, but can choose to cancel the subscription after a month by not paying the renewal fee?

    The second issue is in the shop, where users can choose quantity, and by that signing up for multiple subscriptions of the same product, which should not be possible.

    Thanks

    Regards
    Carsten

Viewing 9 replies - 1 through 9 (of 9 total)
  • markhf

    (@markhf)

    Hi Carsten,

    There is no onetime payment possible. Subscription billing will be happened on specified recurring interval only. multiple subscriptions of the same product can be resricted by enabling “Sold individually”

    Thread Starter Carsten Lund

    (@carsten-lund)

    The subscription can automatically be expired by defining the period i.g. 1 month in the Subscription length dropdown, but the payment is not?

    Is this recurring payment interval controlled by QuickPay or the plugin?

    Regards

    Thread Starter Carsten Lund

    (@carsten-lund)

    Hi Mark, I am still waiting for an answer to this, to me, important question:

    The subscription can automatically be expired by defining the period i.g. 1 month in the Subscription length dropdown, but the payment can not?

    How does this relate?

    Thread Starter Carsten Lund

    (@carsten-lund)

    What is this option worth if the payments continues for the customers?

    View post on imgur.com

    Hi @carsten-lund

    Once this limit reaches, the subscription will expire from Payment Option as well as the plugin will be triggering a subscription cancellation request to the payment gateway. ( This workflow (cancel) is not tested OK with PayPal )

    Thread Starter Carsten Lund

    (@carsten-lund)

    as well as the plugin will be triggering a subscription cancellation request to the payment gateway. ( This workflow (cancel) is not tested OK with PayPal )

    As I read this, the plugin will cancel the payment?

    Yes, the plugin will not make payment request anymore.

    Thread Starter Carsten Lund

    (@carsten-lund)

    There is no onetime payment possible. Subscription billing will be happened on specified recurring interval only. multiple subscriptions of the same product can be resricted by enabling “Sold individually”

    Thanks, so this earlier statement is not valid anymore?

    Hi @carsten-lund

    Once the subscription is cancelled, then the plugin will not make payment request anymore.

Viewing 9 replies - 1 through 9 (of 9 total)
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