• Resolved bunkeruk

    (@bunkeruk)


    Hi, we have a client who runs a weekly food box subscription website, similar to gousto and hello fresh. The issue they currently have with their existing date picker plugin is that when a SUBSCRIBER goes through the “switch order” process to change their meals for the next week, they are still presented with the “Delivery Date Picker” at checkout/confirmation. Due to this, subscribers are sometimes inadvertently choosing the closest date to that moment which can in some cases be the same day as the previous weeks box.
    Is there a way to either HIDE the date picker for existing subscribers or a way in which to have their “Next Delivery Date” pre-determined based on their existing subscription and the previously chosen date.
    For example, If I ordered today for delivery on Friday 18th this week, when I choose next weeks meals, the only option that is available is NEXT Friday the 25th.
    Best wishes,

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  • Plugin Support chetnapatel

    (@chetnapatel)

    Hi @bunkeruk,

    I’m afraid it’s not possible to hide the delivery date picker for existing subscribers. But I am going to report this to our development team so that they can work.

    Could you create the ticket on ‘support at tychesoftwares dot freshdesk dot com’ email address? So that we will have a conversation record.

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)
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