Subscription feature throwing critical issues

  • Resolved jgramp

    (@jgramp)


    1 year, 3 months ago

    Hi there,

    We are testing the subscription feature of Booster with a product that has variable contributions for crowdfunding and we get a critical error when we enable subscriptions for each product in the subscription settings:


    PHP Fatal error: Uncaught Error: Call to undefined function wcs_get_subscription_ranges() in /nas/content/live/moodlefunddev/wp-content/plugins/booster-elite-for-woocommerce/includes/settings/meta-box/wcj-settings-meta-box-subscription-addon.php:104#012Stack trace:#012#0 /nas/content/live/moodlefunddev/wp-content/plugins/booster-elite-for-woocommerce/includes/class-wcj-subscription-customization.php(790): require()#012#1 /nas/content/live/moodlefunddev/wp-content/plugins/booster-elite-for-woocommerce/includes/class-wcj-subscription-customization.php(802): WCJ_Subscription_Customization->get_meta_box_options_wcj_wcsc_addon()#012#2 /nas/content/live/moodlefunddev/wp-admin/includes/template.php(1456): WCJ_Subscription_Customization->create_meta_box_wcj_wcsc_addon(Object(WP_Post), Array)#012#3 /nas/content/live/moodlefunddev/wp-admin/edit-form-advanced.php(714): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post))#012#4 /nas/content/live/moodlefunddev/wp-admin/post.php(206): require(‘/nas/content/li…’)#012#5 {main}#012 thrown in /nas/content/live/moodlefunddev/wp-content/plugins/booster-elite-for-woocommerce/includes/settings/meta-box/wcj-settings-meta-box-subscription-addon.php on line 104

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support David G

    (@gravid7)

    Hi @jgramp,

    Have you installed & activated the?WooCommerce Subscriptions?plugin? Please install & activate?WooCommerce Subscriptions?to use the booster Subscription Customization Plugin.
    ?
    Booster Subscription Customization Plugin customize WooCommerce Subscriptions! and give customers more control of their subscriptions, so it’s required to install & activate the WooCommerce Subscriptions plugin.

    Plugin Support David G

    (@gravid7)

    Hi @jgramp,

    I haven’t heard back from you, so I believe the issue has been resolved.

    I’m marking this topic complete, please feel free to open a new thread for any further queries.

    Thread Starter jgramp

    (@jgramp)

    yes, that fixed it. Thank you. It wasn’t clear from the error message that we needed to buy and install a plugin to get this to work. But now we have done this it works fine.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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