Subscription Failed on WC Renewal Order

  • Resolved belle33

    (@belle33)


    6 years, 8 months ago

    Hi, I am using WooCommerce Subscriptions to process recurring memberships. I have been using your plugin successfully for the past several months (new memberships are auto added to my master MailChimp list; no interested group selected). However, today I received this error message when the renewal order associated to this customer processed (an order that has been processing successfully for several months).

    SS_WC_MailChimp_Handler::subscribe(): WooCommerce MailChimp subscription failed: [email protected] was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list. (ss-wc-mc-api-request-error)

    Advice?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Saint Systems

    (@saintsystems)

    This indicates that the email address in question was removed (maybe due to unsubscribe) and cannot be automatically subscribed again without explicit opt-in.

Viewing 1 replies (of 1 total)
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