• Resolved yellowcreatives

    (@yellowcreatives)


    Hello,

    I’ve been struggling with this problem for some time and have exhausted all information found on the web regarding this issue, with no success.

    Can anybody help?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Scott DeLuzio

    (@scottdeluzio)

    Hi @yellowcreatives
    This plugin doesn’t actually subscribe anyone to your list. It just sends a discount code after they’ve subscribed. So if there is an error with the subscription, it likely has something to do with how you’re trying to subscribe them to your list. Try checking whatever form plugin you are using to see if the connection to Mailchimp is configured correctly. It appears as if the form at the bottom of your page has the class et_pb_newsletter_form, which I believe is from Divi’s Email Optin Module.

    If you are using Divi’s Email Optin Module, here are some configuration steps to help get that connection working: https://www.elegantthemes.com/documentation/divi/newsletter/

Viewing 1 replies (of 1 total)
  • The topic ‘Subscription Error: An error occurred, please try later.’ is closed to new replies.