Subscription don’t work

  • cacocorse

    (@cacocorse)


    7 years ago

    Hi! nice plugin!
    but, I have a problem, the subscription don’t work. Enter the email, click Send, but nothing happend.
    can u help me? thank’s!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi there @cacocorse,

    We’ve just checked your site and can see the post request contains no subscriber details despite the email address being entered.

    This could be down to a plugin/theme conflict. Would it be possible for you to disable all plugins apart from MailPoet and see if the issue persists? If it does, please try switching to the default theme (Twenty Seventeen).

    If you still get the issue after that, please use the help icon in the bottom right of your wp-admin to send us a direct message so we can further investigate.

    Thanks!

Viewing 1 replies (of 1 total)
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