• I purchased this product as a single site license:

    “Thank you for your purchase. Please click on the link(s) below to download your files.

    Tracking Code Manager PRO – SKU: – – Single-site

    After a year I received an email that my license is about to expire. I asked if that means that the product will stop working.

    “Your purchased licence includes one year of free product updates and premium support. After one year, you can still use the products you’ve purchased, however you will no longer have access to file downloads, updates or premium support.”

    This statement was untrue as it turned out after the license expired:

    “Unfortunately, if the license key is expired, you won’t be able to access to the option panel.”

    Asked about the wrongful product description as single site instead of annual license support replied:

    “Unfortunately, the only thing i can do is forward your email to our commercial department to improve the sales and faqs page.

    I am very surprised www.remarpro.com is giving a platform to these kind of business practices.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor intellywp

    (@intellywp)

    Hello @wpstack92
    We are sorry for the inconvience.

    The plugin is supposed to keep working, not sure why you are seeing this.
    Reach out to our support and we’ll get back to you as soon as possible.

    Thank you.

    IntellyWP

    Same thing happened to me and it deleted all my codes. Turned out we didn’t ahve any tracking for over a week becuase of this. Never going to use this plugin again! Period

    Thread Starter wpstack92

    (@wpstack92)

    Reach out to our support and we’ll get back to you as soon as possible.

    Reread my review. I HAVE reached out to support and even quoted their answer.

    Plugin Contributor intellywp

    (@intellywp)

    Hello @jman81298
    We are sorry for the inconvenience

    Could you please send us the details of your order opening a new ticket on our help desk?

    Thank you

    IntellyWP

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Subscription disguised as Single-Site-License’ is closed to new replies.