Subscription confirmation error

  • Resolved webtsign

    (@webtsign)


    5 years, 2 months ago

    Hello,
    if a user subscribes to the blog he will receive the confirmation email with the link for confirmation. However, he then comes to a television page with the following text:

    “Sorry, you could not be found. Please contact the administrator.”

    What is the reason that the user cannot complete the registration?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Sorry for the inconvenience you had.

    Please let us know which version of Email Subscribers are you using? Can you please resend the confirmation email and check once again?

    Hello,

    We’re wondering if you have had a to review our last message yet?

    Please let us know if the issue persists. We’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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