Subscription Box not working

  • Resolved osbornefaith

    (@osbornefaith)


    7 years, 3 months ago

    My subscription box for the Mailchimp plugin will not display on my page. I have no idea what happened. My Motopress license key expired so I downloaded a new version and activated it, but Mailchimp still does not display my subscribe information on my website – julieosborne.com. I have no idea what happened!

    • This topic was modified 7 years, 3 months ago by osbornefaith.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Lap

    (@lapzor)

    I do not see the form loaded at all so there is not much I can do.

    If you used MotoPress to insert the form it might be better to ask them for support.
    If they can’t help you, please let me know exactly how and where you inserted the form, maybe include a screenshot as well, so we can take it from there.

    Hope that helps. If you have any questions, please let us know!

    Hello
    i have a problem the plugin does not send emails add on the site

    Hi @osbornefaith,
    MotoPress license expiration does not affect plugin functionality. Try to embed form without using Visual Builder to test it.

    Plugin Contributor Lap

    (@lapzor)

    @bihar1 Please start a new thread where you describe your issue in more detail and share a link to the page where we can test the form.

    @osbornefaith Please share a link to a a normal page (without the visual builder) with the form in it if you have issues there as well.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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