Subscription and Publicize stop working periodically

  • Our Subscription and Publicize features don’t work unless I disconnect and reconnect Jetpack at least once a day. Is there another solution?

    Site: RetractionWatch.com
    Jetpack version: 4.3.1

    • This topic was modified 8 years, 5 months ago by ivanoransky.
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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I’m sorry to hear you’ve run into issues.

    Could you try using our beta plugin? You can find a download link and instructions here:
    https://jetpack.com/beta

    The beta plugin includes some fixes our developers have been working on for these kind of reported issues. As a result, using it should likely cause these problems to be resolved.

    Once you install and activate the beta plugin, go to Jetpack -> Jetpack Beta and choose “Tagged Beta Releases” and make sure the “Auto-Update Jetpack when new betas are available” is checked and click the “Save my choice” button.

    After you’ve installed it, and if the problem remains, let me know!

    Thanks!

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