Subscribers List shows duplicates of the same subscribers

  • Resolved eripanci

    (@eripanci)


    3 years, 9 months ago

    Hi there!

    I’m using the latest version of your plugin, together with WP 5.7.2 and WC 5.4.0.

    I noticed these days that the subscriber’s list shows a lot of duplicated data. The same subscriber is shown twice or more.

    You can have a look at this screenshot. I’ve hidden the data, but I’ve only let the date visible -> https://pasteboard.co/K5Yifjx.png . You can see the same time is shown multiple times in some cases. It’s the same subscriber shown multiple times.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter eripanci

    (@eripanci)

    Any answers for this?

    The problem continues to persist.

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!!

    We have checked?your reported issues,but we are unable to reproduce it from our side.

    Kindly check it again by enabling

    1.reCAPTCHA V3? (Admin Dashboard -> Instock Notifier -> Settings ->Google reCAPTCHA Settings ->Select Google reCAPTCHA version(V3) )

    (or)

    2.Wordpress REST API? ?(Admin Dashboard -> Instock Notifier -> Settings ->Troubleshoot Settings (Experimental)->Frontend Subscribe Form Submission via->Wordpress REST API Route)

    If the above solutions will not be helpful, please help us by providing some additional parameters:
    – Could you find any js error from your side?
    – Check whether any cache plugin is active

    We also require your product url,so that our core team will review it and provide an exact solution.

    Let us know!

    Thanks

    Thread Starter eripanci

    (@eripanci)

    Hi there,

    I enabled the reCAPTCHA V3 and it fixed the problem firstly but on the second try and subsequently, it does show this error -> Something went wrong, please try after some time and on the console, it’s a 403 error from wp-admin/admin-ajax.php.

    I enabled the WordPress REST API, but didn’t make any difference.

    I noticed another thing (without enabling the 2 things above): When I input a normal e-mail, it shows that e-mail 3 times on the list, and also it sends 3 emails. But when I put a test email (like [email protected]), it does only show it once.

    – Could you find any js error from your side?

    Nope. On the normal env without enabling v3 reCaptcha, there’s no error on the console.

    – Check whether any cache plugin is active

    For the cache, we use the WP Rocket plugin.

    We also require your product url

    Sorry, what do you mean by product URL? This happens on all the products on the site.

    Thanks!

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Please do cross check if you have configured v3 google reCAPTCHA correctly” – as this is the alternative of nonce verification so purge your cache and check it out.

    And also deactivate all other plugins except woocommerce and our back in stock notifier to see that duplication still arises? Duplication may arise if any conflicts between plugins.

    Also provide your site link/out of stock product link. Let us know.

    Thanks.

    Thread Starter eripanci

    (@eripanci)

    Ok, enabled the reCAPTCHA again and cleared the cache.

    This seems to have sold the problem.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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