subscribers don’t show up in list

  • Resolved poesch

    (@poesch)


    6 years, 8 months ago

    Hi, when my subscribers fill in the form from the plugin (at the bottom of my page) they don’t get the welcome e-mail, they do appear in my mailinglist, but I don’t get a notification of new subscriber. While subscribers fill in the form that’s on a page, they do get welcome e-mail and I do get a notification of a new subscriber.
    the status of the plugin is ‘connected’.
    Do I have to authorize the plugin in my mailchimp account in ‘Authorized applications’?
    If yes, how do I authorize the plugin?
    Thanks!

    • This topic was modified 6 years, 8 months ago by poesch.
    • This topic was modified 6 years, 8 months ago by poesch.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hi Poesch,

    If you go to the “Settings” tab on the page where you edit your form, do you have double opt-in enabled?

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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