Subscribers

  • Resolved bvfk

    (@bvfk)


    2 years, 10 months ago

    I have the following request:

    We have Mail Poet 3 blogger license.
    We send via our provider and not via the Mail Poet sending service. We’ve been mailing to a list of 1,050 subscribers for a month and Mail Poet doesn’t show an error.

    However, many subscribers do not receive the e-mails at all. However, all subscribers are confirmed.

    What should I do to ensure that all subscribers receive the emails.

    Many thanks for your help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @bvfk,

    What should I do to ensure that all subscribers receive the emails.

    As you mentioned you’re sending your emails with your own sending method, this could be an authentication issue. In order to improve your deliverability, please take a look at this article:

    Email Authentication: SPF and DKIM

    I hope it helps!

Viewing 1 replies (of 1 total)
  • The topic ‘Subscribers’ is closed to new replies.

Tags