Subscriber verification

  • Resolved Maysie

    (@neighbourhoodcentre)


    2 months, 2 weeks ago

    The confirmation via captcha was affecting the menu and creating a black bar. So, I selected “no verification”disable”. Now the message says the alarming message below. How can I fix this?

    This error is showing up:

    [2025-01-13T21:16:53.548703+00:00] mss.ERROR: key-validation.failed {“http_code”:403,”home_url”:”https://systemic-design.info”,”key_type”:”premium”} {“free_plugin_version”:”5.6.0″,”premium_plugin_version”:”premium not installed”}

    Potentially Harmful URL blocked

    URL protection helps prevent users from accessing websites that may maliciously attempt to obtain your personal details and/or websites with malicious content such as malware which may be potentially harmful to your PC.

    The message containing this url was classified as malicious – the webpage that you are trying to access has been classified as potentially harmful. Your administrator has blocked access to all high risk URL’s. Please contact your administrator for further information.

    Known Malicious URL

    This URL has been associated with the following activities: phishing.

    Malicious Features

    • Email was identified as phishing

    Link Details

    https://systemic-design.info/?mailpoet_page=subscriptions&mailpoet_router&endpoint=subscription&action=confirm&data=eyJ0b2tlbiI6IjNjNTdjMTgxOTg0NjhmMjYyYWE0NTdlZDU3ODQwZGIzIiwiZW1haWwiOiJtYXljNEBsc2J1LmFjLnVrIn0

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @neighbourhoodcentre ,

    Thank you for reaching out, and I’m sorry to hear about the challenges you’re facing with the form verification and the error message. I’m here to help you resolve this.

    First, could you confirm whether you’ve turned off form protection in the settings here: https://d.pr/i/XGUKQS? Disabling protection may explain why the confirmation process is encountering issues.

    If the default MailPoet captcha is causing conflicts, you can set up Google reCAPTCHA as an alternative. Here’s how to do that: Set up Google reCAPTCHA.

    If Google reCAPTCHA also causes conflicts, there are other captcha options listed in the guide above that you can try to better protect your forms while avoiding errors. Ref: Protecting 3rd-party forms

    Please let me know if you need any assistance setting this up or troubleshooting further. I’m happy to guide you through it!

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please start a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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