Subscriber status has disappeared

  • Resolved antya63

    (@antya63)


    6 years ago

    In the new contacts list, the bulk updater shows the option to update status, yet there is no visible status anywhere. Before, you could see which subscribers were unconfirmed (using double opt-in) and re-send confirmation email if needed. It’s all vanished.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Malay Ladu

    (@malayladu)

    Hi,

    Just want to update you that we have added “Status” column back in Email Subscribers > Audience tab. Where you will get the Contact status “Subscribed” or “Unsubscribed”.

    Resend confirmation is only visible if you have set “Double Opt-in” in Settings > General.

    Hope that helps.

    Thread Starter antya63

    (@antya63)

    Version updated. I have double opt-in selected and the contacts list is still not showing if confirmed or unconfirmed. Nor is there an option to re-send confirmation email.

Viewing 2 replies - 1 through 2 (of 2 total)
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