Subscriber Profile Update not working with addition of Group checkbox
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Our form initially did not include an option for a subscriber to indicate a preference (group). Some subscibers will return and use the modified form to make the choice. If I don’t allow your plugin to update existing subscribers, the profile cannot be changed. If I do allow it, regardless of whether Replace Interest Groups is set to Yes or No, the user receives the successful signup message (…you will receive a confirmation email…) and the profile gets updated, but no confirmation email gets sent. This is confusing for the user.
Per Mailchimp, when a profile is being updated on a signup form, they should be redirected to a form that shows a link to update their profile. See this:
https://kb.mailchimp.com/lists/signup-forms/how-subscribers-can-update-their-profiles .Alternatively, I need one more form message in your plugin, that allows me to inform the user that their profile has been updated, without sending them off to look for an email that never arrives.
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