Subscriber not receiving emails

  • Resolved johndeo

    (@johndeo)


    2 years, 7 months ago

    Hello
    The out of stock notifier works well when a customer subscriber to it .
    But when the product is instock customer didn’t receive “back-in-stock” emails.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    Hi @johndeo, sorry to hear that you have faced this issue.

    Can you please confirm one thing, whether you are using any other plugin for managing stock.

    I have the same situation.
    The client signed up, he received a letter.
    When the item is in stock, the customer does not receive an email. Why. I don’t use any stock plugins.

    Plugin Author MultiVendorX

    (@wcmp)

    @d7fox7vr, please install plugins such as Email Log. Once this is installed check whether that email is registered.

    Please do keep us posted.

Viewing 3 replies - 1 through 3 (of 3 total)
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