Subscriber list

  • Resolved cobraeagle

    (@cobraeagle)


    2 years, 12 months ago

    Hi everyone,

    We are having a problem with the subscriber list.
    In this list we have added 212 emailaddresses, but when we send out a newsletter the plugin only sends it to 110 addresses.

    Is this a setting that we need to change ore is it something else?
    Because when we check the list I see 212 names/emailaddresses.

    I hope you can help us out.

    Greetings,
    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @cobraeagle,

    Thanks for reaching out!


    > In this list we have added 212 emailaddresses, but when we send out a newsletter the plugin only sends it to 110 addresses.

    Can you please confirm that all contacts in this list have the “Subscribed” status?

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @cobraeagle

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Of course, feel free to reach out to us at any time if you need further assistance or you have other questions and we’d be happy to help.

    Have a great day!

    Thread Starter cobraeagle

    (@cobraeagle)

    Hi,

    I am sorry, that we didn’t answer sooner.
    The problem is solved indeed.
    How we don’t know, al oir subscribers als listed as ‘subscribed’.

    We made a copy of the newsletter en added the list and now it did work.

    Thank you for your time

    Gr, Michael

Viewing 3 replies - 1 through 3 (of 3 total)
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