Subscriber group not saving on update

  • Resolved dmcat

    (@dmcat)


    2 months, 2 weeks ago

    Hi there,

    We’re having trouble with updating a subscriber’s group information. Whenever we edit a current subscriber the group wont save, in fact it’s removed even if we aren’t editing that specific field.

    However when adding someone as a new subscriber, and including a group – it will save the group field, but if we edit it again after, the group field saves as empty.

    Any suggestions for a fix?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @dmcat,

    Thank you for reaching out to us and apologies for the delayed response.

    This seems a valid issue and I have informed our team for further review and investigation.

    We appreciate you for bringing this matter into our attention.

    I will update you here on any progress.

    Thank you for your understanding!

    Regards,
    Matthew

    Plugin Support Matthew

    (@mhdizmni)

    Dear @dmcat,

    Please accept my apologies for the delayed response.

    I’m happy to inform you that the issue has been resolved in version 6.9.10, released on January 22.

    Thank you for your continued support!

    Regards,
    Matthew

Viewing 2 replies - 1 through 2 (of 2 total)
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