Subscriber Email Issue – Two links present to read more of the article

The More tag seems to work on my end:
https://i0.wp.com/i.jeremy.hu/screenshot-2017-05-17-at-18-37-08.png
https://i0.wp.com/i.jeremy.hu/screenshot-2017-05-17-at-18-37-36.png

Could you make sure you’ve changed the setting from “Summary” back to “Full Text” under Settings > Reading in your dashboard, to ensure WordPress doesn’t send excerpts to your readers?

The Github has no activity on it other than me leaving a comment there. No one has been assigned it at Jetpack either. ??

We will update the issue as soon as we make progress on this.

I just checked it and I guess I forgot to change that part as it still was set to Summary. But I have two questions now that arise from that.

1. If I forget to place the “More” tag in a blog, does that mean the readers will get their subscription emails showing the full blog now all the time?

2. And also, I noticed something that probably isn’t related but I am curious to ask you, I use the default Search widget and notice that even with the “Full Text” being selected, that the results of any search on my page produce only three results and are still showing the “Continue reading”. Is that by design and can’t be changed?

1. If I forget to place the “More” tag in a blog, does that mean the readers will get their subscription emails showing the full blog now all the time?

Yes. Once the bug is fixed and if you don’t want to have to deal with the More tag anymore, you can change that setting back.

I use the default Search widget and notice that even with the “Full Text” being selected, that the results of any search on my page produce only three results and are still showing the “Continue reading”. Is that by design and can’t be changed?

The search widget and the number of results aren’t affected by your feed settings. The search result page, however, behaves like your home page; if you used the More tag to split your posts into two, only the beginning of your posts will appear on your home page, on the search result page, and on other archive pages.

You can customize the look of your search result page by making changes to your theme files.

I hope this clarifies things a bit.

@jeherve It’s making a little more sense, yes. The only thing that doesn’t make sense with the search results is that even if I don’t use the more tag, while my main blog page shows the full text like always, the search results show only an excerpt like the subscription emails. Is that something built in by default in my WordPress 2016 theme?

It’s all controlled by your theme, yes. Each theme includes multiple template files to control what’s displayed on each type of page (post, page, home page, blog page, archive pages, search pages, …).

If you only see excerpts on your search result page, regardless of your post content, it means your theme is designed to only show excerpts there.

Well that’s good to know then. Regardless thank you for explaining all this. For now, I will do my best to wait patiently on Jetpack to fix this bug. Hopefully you can convince one of the developers to take it on and get it fixed. ??

@jeherve Also just wanted to let you know that I did get the email to work by changing the setting to full text. Unfortunately, in doing so, it sends the blog in my sharing to Google+ incorrectly, in that the picture doesn’t show up and it shows the “Continue” in the text but is not an available link. So, while it may provide a patch for the one problem, it still causes another problem elsewhere so I decided really it’s best to just wait for the fix and deal with the multiple email links until you guys fix that.

By the way, is the same principle about the showing the full text when I select a category to show or a month to show and the results are populated in that it follows the theme and is not dependent on that “Full Text” or “Summary” radio button. I guess maybe i just don’t understand where the “feed” concept comes in to be totally honest. How do I create a feed on my blog then?

it sends the blog in my sharing to Google+ incorrectly, in that the picture doesn’t show up and it shows the “Continue” in the text but is not an available link.

I don’t notice anything wrong with your most recent posts on Google+:
https://plus.google.com/+AndrewArthurDawson

Could you point me to a post where you experienced this issue?

I guess maybe i just don’t understand where the “feed” concept comes in to be totally honest. How do I create a feed on my blog then?

WordPress does that for you out of the box. Just add /feed/ to any WordPress site URL and you’ll access the RSS feed created by WordPress for that site. That RSS feed is meant to be used by RSS feed readers, so it won’t look pretty if you just open it in your browser. But it works, and respects the settings set in your Reading settings:
https://thetwelfthstep.com/feed/

@jeherve Thanks for the feed explanation. I wish my WordPress theme had more control over the reading layout and format as I don’t want to get into coding things to make it look differently. Just curious, is there any themes that Jetpack supports or uses regularly that are 100 percent compatible and trustworthy by you guys?

Also, for the google error…I manually deleted the google plus post when it came through incorrectly last night after using the more tag. And then re-added it.

Try these steps in your testing…
1. Copy the contents of my latest blog in entirety including my signature line and picture at bottom. https://thetwelfthstep.com/2017/05/18/thought-for-the-day-294/
2. Place the more tag just after the ‘(C.L. Murphy)”‘
3. Set up the blog to share to a google plus account when it’s published.
4. Manually Publish the blog and then go look at the google plus entry.

When mine published it did not bring the picture over and it showed the word ‘continue’ at the end of what was shared except it was not a hyperlink, just normal text.

Just curious, is there any themes that Jetpack supports or uses regularly that are 100 percent compatible and trustworthy by you guys?

Most themes are, and the theme you’re using is definitely not an issue!

it showed the word ‘continue’ at the end of what was shared except it was not a hyperlink, just normal text.

This is most likely caused by the same issue that you found earlier. We’ll get this fixed!

@jeherve Jeremy, just curious. Is the function that’s part of Jetpack that forms the email that goes out to subscribers actually formulated in the Jetpack software on my end or is it done on your end when I post a blog? I was just curious. And also, is anyone going to take the bug assignment for this because I haven’t seen anyone sign up yet… ??

Is the function that’s part of Jetpack that forms the email that goes out to subscribers actually formulated in the Jetpack software on my end or is it done on your end when I post a blog?

We don’t know yet. We’ll update the GitHub issue once we know more.

is anyone going to take the bug assignment for this because I haven’t seen anyone sign up yet

As soon as one of us starts working on this, we’ll update the issue!

@jeherve Jeremy, it’s been over a month now with no contact on this error. I have sent an email or two in the past two weeks to the team inquiring on this, because the GitHub error you opened has not even had a person assigned to it. Usually I get a relatively quick response from the Jetpack support email and in this case, I haven’t received any contact or foot traffic on this bug that has been proven. I’m a little frustrated because I have no work around for this. Is there anything you know about when this is going to be assigned or whether it ever will be? Anything on this bug at all?

@andrewarthurdawson – Unfortunately we can’t give a timeline for this issue, but since Jeremy has opened it up with priority high, rest assured it will be looked at.