Subscriber do not saved

  • Resolved vietrg211

    (@vietrg211)


    4 years, 11 months ago

    Hi,
    I have created a custom form using MC4WP and put it in my homepage.
    Of course the Mailchimp account was connected:
    https://prnt.sc/q5cdvp
    My custom form:
    https://prnt.sc/q5cevs
    Then I’ve tried to register subscriber. This form’s working normal: 

    [2019-12-02 01:34:05] INFO: Form 4918 > Successfully subscribed clan******@gm***.com
[2019-12-02 01:34:06] INFO: Custom > Successfully subscribed clan******@gm***.com
[2019-12-02 01:47:58] INFO: Form 4918 > Successfully subscribed clan******@gm***.com
[2019-12-02 01:47:59] INFO: Custom > Successfully subscribed clan******@gm***.com
[2019-12-02 02:35:23] INFO: Form 4918 > Successfully subscribed clan******@gm***.com
[2019-12-02 02:35:23] INFO: Custom > Successfully subscribed clan******@gm***.com
[2019-12-03 03:07:33] INFO: Form 4918 > Successfully subscribed clan******@gm***.com

    but I can’t see any new subscriber in MailChimp/Audience:
    https://prnt.sc/q5cinc

    Pls tell me what wrong have I done? Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    Under MailChimp for WP > Integrations > Custom, is double opt-in turned on?
    If it is, the subscriber needs to click the double opt-in link before they show up in MailChimp.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter vietrg211

    (@vietrg211)

    @lapzor It’s working for me. Thank you very much for your help!

    Please mark as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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