Subscriber confirmation email not send + add email not show in subscriber list

  • Resolved Nimesh

    (@nimeshrathod1gmailcom)


    3 years, 8 months ago

    Hello Author,

    I’ve latestversion of jetpack & wordpress

    Right now, when user add their email id for subscription, but they can not received any subscription email
    +
    THose user/email id also could not add in subscriber list in wordpress.com
    https://wordpress.com/people/email-followers/www.sarahbennettgolf.co.uk

    I’ve already tried with :
    – To test email with smtp plugin and testing mail works well, so no issue on server end or something
    – I’ve also tried with to deactivate other plguin – not get success

    Can you please help me for the same

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @nimeshrathod1gmailcom

    At this point, I’d like to run some more tests with you on your site to try to figure out what’s happening.

    Could you contact us via this contact form and mention this thread?

    Could you also provide some of the emails or usernames of accounts which have attempted to subscribe to the site?

    Thanks!

Viewing 1 replies (of 1 total)
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