Subscriber checkbox not working successfully

  • Resolved simplyrobynn

    (@simplyrobynn)


    3 years, 1 month ago

    I have a subscription form created with WPLite on my site with a checkbox to subscribe. I have found that when the form is submitted the contact does not display as subscribed.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter simplyrobynn

    (@simplyrobynn)

    Also, the contacts name is not displayed in my contact info

    Hello @simplyrobynn,

    When you get the chance, can you please provide us with the URL of the page where we can check the form so that we can look into it?

    Thank you.

    Thread Starter simplyrobynn

    (@simplyrobynn)

    I ended up using a different form because I couldn’t get this one to work. This is the url that I have when I have the form pulled up on WPlite https://simplyembellishedlife.com/wp-admin/admin.php?page=wpforms-builder&view=fields&form_id=1547
    Even though I used something else, I’d like to know why this one didn’t work if possible. Thanks for replying

    Jade Alombro

    (@jadealombro)

    Hi @simplyrobynn,

    Thanks for your response.

    The link you have provided is the link to the form builder which needs someone to be logged in to the site to see it.

    It’s against www.remarpro.com support policy to get access for this but if you can temporarily place the form on the page and give us the link to it, we can check and have a look.

    Thank you.

    Hi @simplyrobynn,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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