Subscriber button – pop up

  • Resolved jalant

    (@jalant)


    4 years, 6 months ago

    Good day,

    When clicking on my “Subscribe” button the pop up appears with the form. However, after adding email address and clicking on “Subscribe” the pop up just seems to close.

    The email is not added to my mailchimp list, there is no “thank you for subscribing” etc.

    I am using the default html code from mailchimp embedded forms just to get it to work.

    Your help with this will be greatly appreciated (I have been struggling with this Subscriber button for almost a week) (this is my first time using wordpress)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lap

    (@lapzor)

    Please do not copy code from your MailCHimp account into our plugin.
    Just create the form with the buttons above the form builder.

    At this point I recommend to delete all the code from the form and start fresh.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter jalant

    (@jalant)

    Thank you for your reply!

    I deleted all the code and added email and submit button.

    When clicking on the submit button the pop up just closes. When hovering over the submit (Subscribe) button on the pop up it shows “Close (Esc)” – I believe this might be the problem. Not sure how to fix it.

    Thanks in advance!

    • This reply was modified 4 years, 6 months ago by jalant.
    Plugin Contributor Lap

    (@lapzor)

    clicking really anywhere seems to close the popup.

    The popup itself is not created with our plugin so I can’t really help with that.
    You can ask whatever plugin or theme provides that popup for help, or you can use our plugin Boxzilla to make a popup for you instead.

    https://kb.mc4wp.com/pop-up-integration/

    Thread Starter jalant

    (@jalant)

    Thank you! I will give Boxzilla a try.

Viewing 4 replies - 1 through 4 (of 4 total)
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