Subscribe to Forum Button not working

[kckc]

I enabled the option, Forum Buttons>2. Activate Subscribe Button, to turn the subscribe to forum link into a button. The Button appears, with the text I want on it, but it does not work. It has no effect.

The regular Subscribe/Unsubscribe options work ok.

I am using Twenty-Seventeen theme.

@jb510 I saw you had the same problem. Did you ever find a solution?

[Jon Brown]

TY both!

[kckc]

Amazing support and assistance. Thank you so much. I’m away just now but will try this when I get back in a few days.

[Robin W]

@codejp3 – thanks again!!

Marking as resolved

[codejp3]

Ever since 5.3.0, I have a “oh no, what else did I break” freak-out moment every time a new support topic pops up now. ?? While this particular support topic had nothing to do my code submissions, I have a vested interest in the plugin and don’t want any lingering issues if they can be helped.

[kckc]

Thank you all so much for fixing this. I finally got to looking at it today and it works perfectly.

[codejp3]

@kckc & @jb510 – Thank you both for reporting it. Sorry for the initial delay with it being addressed. Please share any future issues you have and we’ll try to fix them in a timely manner.

[fabienmahot777]

Hello,

On my website i have only activated bbpress and bbp style pack (but not buddy press). On bbpress settings i have activated the option of forums subscription but the ‘subscribe’ button doesn’t work anymore… Is anyboby has the same problem ?

Sorry for my english …

Thanks a lot for the work in bbp style pack. It’s great !

[codejp3]

@fabienmahot777 – are you using v5.3.5 of Style Pack?

We just added a fix that has been tested and confirmed to work for both with or without BuddyPress.

I just retested myself to verify and it is indeed working for me without BuddyPress.

If you’re using the latest version of Style Pack but still have issues, report back here and we’ll dig into it more. Perhaps it’s another plugin conflicting or something like that.

[codejp3]

@fabienmahot777 – checking back in with you. Have you verified that it’s not working for you with Style Pack 5.3.5?

[fabienmahot777]

Thanks a lot for your answer Codejp3.

Now i’m 5.3.8 and i still have the same problème : subscribe and unsubscribe buttons are note working…

[codejp3]

@fabienmahot777 –

I’d like to confirm that you do have JavaScript enabled in your browser since that button uses AJAX to handle subscribe/unsubscribe actions.

If you do have JavaScript enabled, then I suspect it’s a conflicting plugin. Can you copy/paste the list of plugins on your site from the “Plugin Information” tab (wp-admin/options-general.php?page=bbp-style-pack&tab=plugin-info).

[codejp3]

@fabienmahot777 – I’ve been playing around with forum and topic subscriptions, and they are working fine in every scenario I’ve tried. But it did make me think of a few more possibilities/suggestions:

1.) Have you tried disabling Style Pack and confirming that Subscribe/Unsubscribe is working with bbPress itself? This plugin uses the default bbPress functions for forum/topic subscriptions. The only changes made are wording for “Subscribe/Unsubscribe”, and maybe adding a CSS class for styling reasons. It does not change any functionality. If it’s not working with bbPress, it won’t work with Style Pack. If it is working with bbPress, it should also work with Style Pack.

2.) Is your forum using any custom templates (specifically bbPress templates – wp-admin/options-general.php?page=bbpress > Forum Theme Packages)?

3.) Is your forum using any shortcode embeds to embed the forum within pages?

4.) Does your site theme offer any direct bbPress support/features/options?

5.) Is your forum doing/using anything “non-typical” or custom?

If so, let me know so I can test against those conditions to try to replicate the issue you have.

• This reply was modified 2 years ago by codejp3. Reason: minor changes for readability

[fabienmahot777]

Hi Codejp3,

Thanks to your advices !

i’ve done some checks :

• yes, javascript is allowed on edge
• then i’ve desactivated bbpress style pack, and the problem is the same when bbpress style pack is desativated
• Then i’ve desactivated the subscribe option on bbp. But when reactivating the problem is the same

For information i use 2 shortcodes in forum page : bbp-forum-index and bbp-topic-index. I use the following plug-in : bbp style pack, bbpress, contact form 7, eventON lite, Flamingo, image upload for bbpress, SEO optimized image, Spice post slider, Spice social share, Spicebox, ultimate membre, yoast SEO. My template is ‘Spice Software Dark’.

[fabienmahot777]

And i still have the problem after the désactivation of all the pluggin…??

[codejp3]

@fabienmahot777 – Thank you for your detailed reply! It helps a lot!

You’ve ruled out an issue with plugins, and with Style Pack itself. The issue seems to be with bbPress core, and it’s either a possible theme conflict or an issue with the shortcode embeds.

Does it work if you use a different theme? If so, then the theme needs some code changes to fix the issue. Probably not a theme issue, but still worth trying to rule it out.

More than likely it’s an issue with the shortcode embeds. bbPress had issues with that in previous versions, but I thought it was fixed in more recent versions. Perhaps not.

I’ll play around with the shortcodes to see if I can replicate the issue and come up with a fix to submit to bbPress core, or to add as a new “bbPress bug fix” feature in Style Pack. Before even looking into it, my guess is that the AJAX file that handles subscribe/unsubscribe actions isn’t being enqueued when the shortcodes are used. I’ll let you know what I come up with.