‘subscribe…’ text not showing on checkout page

  • Resolved foxesblog

    (@foxesblog)


    4 years, 6 months ago

    Hi There, I have this plugin installed on my site and the actual tick box is showing but not the text asking for people to opt in, can you please let me know how to fix this?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    I can only help if you are using our plugin.
    The checkbox with the hidden label seems to have been added by another plugin.
    Our plugin is “MailChimp for WordPress”.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter foxesblog

    (@foxesblog)

    That’s the only one I have installed? I can’t upload a screenshot, but that was how I got this support page, odd!

    Plugin Contributor Lap

    (@lapzor)

    If you want to activate the checkbox from our plugin you can do that under MailChimp for Wp > Integrations > WooCommerce checkout integration.

    And deactivate the checkbox you’ve currently setup there, maybe under WooCommerce > Addons?

    Thread Starter foxesblog

    (@foxesblog)

    I’m just in there at the moment, but it still doesn’t show with an opt in, just a ‘create an account’ option. Testing it in a non-logged in window to see

    Mailchimp is all connected and the WC option is active as well, I’ve customised the settings in there (not much) but still nothing on the cart page

    Plugin Contributor Lap

    (@lapzor)

    Can you show me a full screen screenshot of your settings under MailChimp for WP > Integrations > Woocommerce checkout?

    You can upload the screenshot to a service like imgur.com and share the link here. Thanks

    Thread Starter foxesblog

    (@foxesblog)

    Here you go: https://snipboard.io/vO8psA.jpg

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @foxesblog,

    Can you please share a link to one of your product pages that I can add to the cart and then test the checkout? Currently, if I directly go to the checkout page, I get redirected to the cart page.

    Thread Starter foxesblog

    (@foxesblog)

    Oh sorry, here you are: https://foxesknits.com/shop/test-product/?attribute_colour=Black

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    I investigated this further and found that in the source code the checkbox is there, but something is removing all <label> … </label> wrapped html from the page after its loaded. This seems to be a “feature” in your WordPress theme om your checkout screen.

    I recommend to contact your theme developer about this issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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