Subscribe form with list selection not working

  • Resolved edog5948

    (@edog5948)


    3 years, 8 months ago

    I have created a MailPoet3 form with a list for user to select which list(s) they are interested in subscribing to.

    Basically, I created it to look like this –

    Interests:
    [] List A
    [] List B
    [] List C

    There are two (2) issues I’m struggling with:
    First,

    The list appears on the page as this:

    Interests:
    [] List C
    [] List B
    [] List A
    [] Other

    Why did the list order get reversed and why is ‘other’ included in the list?

    Second,
    The form was created with MailPoet, where each list element is associated with an existing MP list.

    Yet, the user who was signing up for the lists never receives an email.
    Double opt-in is required, and user never receives the first email, much less a second.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there @edog5948,

    Thanks for reaching out!

    Can you please share a screenshot of the form you created and a link where I can check it on your site?

    Then I’ll then be able to test the subscription process as well.

    Also, are you using MailPoet Sending Service for sending?

    Hi there @edog5948,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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