Subscribe Form not working after Elementor update

  • Resolved ceciliamariano

    (@ceciliamariano)


    5 years ago

    Hi all,
    Happy Monday!

    I updated Elementor and now all the subscribe forms are not working. Even when I add the required details I get the error that the email field is empty.
    Before the errors were there even before I clicked in “Send”.
    I checked the configurations and nothing was changed.
    Any ideas what could be causing this?

    Thank you very much for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • rodicaelena

    (@rodicaelena)

    Hi,

    Do you still have this issue? I’ve tested the subscribe forms on your site and couldn’t see any issue.

    Regards,
    Rodica

    Thread Starter ceciliamariano

    (@ceciliamariano)

    Hi Rodica,

    The issue was that, after the updates, a new field needed to be filled in in the form widget.
    I found it and after adding the necessary information, the newsletter form was working again.
    Thank you very much for checking it!
    Kind regards,
    Cecilia

    rodicaelena

    (@rodicaelena)

    Great, thank you for letting me know ??

Viewing 3 replies - 1 through 3 (of 3 total)
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