Subscribe embed works once then stops

  • Resolved Mitnainartinarian

    (@mitnainartinarian)


    5 years, 7 months ago

    When I set up an Embed for MailChimp for opt-in newsletters I can sign up with an email once, and I get the email notification from MailChimp, but after the first one the Embed form doesn’t seem to work anymore. I’ve tried multiple email addresses, and I’ve tried another MailChimp plugin and that one worked fine (but is missing some configuration options that I’d like). If I create a new Embed form then the same thing happens, with that one I can sign up a single email address, then after that it won’t work. I still get the checkmark saying that the signup occurred, but MailChimp doesn’t register the signup and I don’t receive a confirmation email from MailChimp. As I said earlier the other plugin I tried worked fine. I have an older version of PHP (which at the moment I can’t upgrade), but the WordPress plugin store does not have any incompatibility notifications for Hustle.

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  • Thread Starter Mitnainartinarian

    (@mitnainartinarian)

    I figured out that it doesn’t send a new opt-in email if the user is currently pending on Mailchimp. Is there a way to allow multiple opt-in emails if a pending user has re-entered their email address?

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @mitnainartinarian

    Hope you’re doing well today! ??

    I am afraid this is how Mailchimp works, MailChimp doesn’t have an option to automatically resend confirmation emails if users haven’t verified it in the first place.

    As a workaround please use this tool to remove Pending users from a list. This way after a user will subscribe again, a new confirmation email will be sent.

    Please see this screenshot:
    https://monosnap.com/file/EzMMiCCvoIXnmc8znAmHpjZ324Qg7K

    This is already forwarded to our developers for their consideration, hopefully this will be added as a new feature to our plugin!

    Warm regards,
    Dimitris

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