Subscribe checkbox only works with legacy checkout

  • Resolved jordan238742

    (@jordan238742)


    3 months, 1 week ago

    I’ve noticed the Fluent CRM option to show a Subscribe checkbox in the Woocommerce checkout only works with the classic (shortcode) checkout, and does not work with the newer block-based checkout.

    Is this a known issue? Is it possible to get the checkbox to appear on the block checkout? Or does it require some workaround?

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @jordan238742,

    Regarding your query about the FluentCRM Subscribe checkbox not working with the new block-based WooCommerce checkout, I have checked and found that the issue has been identified and reported. The Checkout Subscription box is not compatible with the new block checkout due to changes in comparison to the classic checkout.

    I understand that this is an inconvenience, and I will forward the details to our relevant department to investigate and resolve this compatibility issue.

    Thank you for bringing this to our attention. We appreciate your patience and understanding while we work on resolving this issue.

    This is a fairly big issue for us as well. WooCommerce has had the Blocks-based checkout as default for some time now, and allowing the customer to subscribe during checkout is important for building our mailing list. Hoping for a resolution soon.

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