Subscibers not accessible

  • Resolved AquaSound

    (@aquasound)


    6 years, 8 months ago

    The Subscibers page instead shows the ‘whats new’ page. Every freaking time.
    The button to continue to MailPoet button takes me to the emails, and when I click to go back to the subscribers I get the, by now hated, screen again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jack K

    (@jack-kitterhing)

    Hi there @aquasound,

    That’s very odd! Have you already setup MailPoet 3 or is this the first time setting it up on a new install?

    When you say “click to go back to subscribers” are you using the navigation in your browser or are you clicking “Subscribers” under the MailPoet menu in your wp-admin?

    What happens if you try and visit the subscribers link directly such as:

    https://example.com/wp-admin/admin.php?page=mailpoet-subscribers

    Thanks!

    Thread Starter AquaSound

    (@aquasound)

    Hi Jack,

    I have set up and used MailPoet 3 already, but had recently updated it.
    When I tried to use your direct link I did get to the subscriber section, and the navigation on the backend also showed me the correct page again. I tried on a different site (I had this issue on multiple sites) without the direct link, and it was working again as well. Perhaps there was only a temporary problem, or it had something to do with the time since the last update. In any case, all is working as it should do again.

    Thank you for your quick response in any case!

    With regards,

    Sander Liket
    AquaSound

    Thread Starter AquaSound

    (@aquasound)

    I forgot to do that before, but I will mark the issue as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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