Submit wheel spinning

  • When I am logged into wordpress and viewing the website I can submit the form without issue.

    However when in cognito mode (not logged in as wordpress user) or attempt to submit via other browsers, the submit wheel just continues spinning and does not submit.

    What I’ve tried-
    I switched to default theme and checked for plug-in conflict – this does not appear to be the issue.

    I don’t think this was an issue before the latest update.

    Can you please advise how to resolve this? I am happy to edit the theme files if required, or can you provide instructions on how to roll back to a previous version.

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter larrydoll

    (@larrydoll)

    I disabled Ajax load and this seems to have corrected it… are there any drawbacks or anything I should be aware of with this?

    In wp-contact-form-7.php file I changed

    define( ‘WPCF7_LOAD_JS’, true);
    //To
    define( ‘WPCF7_LOAD_JS’, false);

    Thank you, LARRYDOLL; changing WPCF7_LOAD_JS to false solved it for me.

    With LOAD_JS=true, after clicking ‘submit’ the form neither yielded an error nor a success message, but after a few minutes, it would send both emails. This was consistent with Chrome and MS Edge. Set to false, the form worked as previously.

    What functionality is lost with define( ‘WPCF7_LOAD_JS’, false )?

    • This reply was modified 3 years, 11 months ago by Robert Shaw.
    • This reply was modified 3 years, 11 months ago by Robert Shaw.
    Thread Starter larrydoll

    (@larrydoll)

    Hey @reshaw I don’t know if any functionality has been lost.

    Since updating CF7 I had to repeat this again to fix it.

    Thread Starter larrydoll

    (@larrydoll)

    Since the latest update I had to repeat this again to fix it. It is fixed on Firefox.

    However, the issue persists on Chrome and Edge. Does anyone know how to fix it?

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
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