Submit Support Ticket on totalery.com not working

  • Resolved michaeltmaeder

    (@michaeltmaeder-1)


    2 years, 1 month ago

    Listdom Pro

Hello, I'm a customer (Listdom Pro, ACF and DIVI Addon) and have some support questions. On the website, I can't submit a support ticket, and the telephone number is not valid. How can I get in touch with you, how can I ask support questions? The order numbers are 17993 and 17994, bought yesterday 01/25/2023, my name is Michael Maeder

Here are the questions:

(Remove Title on top of text search field)

Text Search

They don't allow any override of the buttons see here, no filters or actions to hook into

How can I remove the title on top of the searchfield

Search of content

We added a lot of advanced custom fields

We would like them to be searchable like normal content

How can we do this? (what filters and hooks to use to do this?)

Reset button

If the user does the first text search, the filtered list apperas.

But there's no possibility to reset the search to the beginning, like with a reset button

You have to delete the searchterm an reload the page to get back to the beginning?

How can we add a reset button to allow this reset?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • We have checked and your user is able to open ticket.

    Also as these questions are related to Listdom Pro we cannot reply to you here. So we will reply to you with the email that you send as soon as possible.

    Thread Starter michaeltmaeder

    (@michaeltmaeder-1)

    You are correct. I’m now able to submit a ticket. Thank you. I tried it yesterday multiple times and always got the screen with the red warning, that my user is not allowed to submit a ticket. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Submit Support Ticket on totalery.com not working’ is closed to new replies.