Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter pslarsen_wp

    (@pslarsen_wp)

    Well it seem to be working if I remove the disabled=”disabled”, but then the reponse message does look creepy. But its a solution and its better than nothing.

    So this plugin generates the survey page that I linked so I dont have direct access to the html code.

    Can any of you guys tell me how I find this code so I can remove this “disabled” part from it?

    Can I find it using ftp?

    Br, Peter

    Plugin Author Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    Howdy Peter,

    I’m sorry to hear about the trouble you are having with this. I had a quick look, for some reason the necessary JavaScript is not being loaded – my guess would be that some other plugin or your theme is preventing it. You might try to temporarily disable all plugins except Awesome Surveys and temporarily switch to a default theme such as Twenty Fifteen. Does the problem persist under those conditions? If not, you can slowly re-enable features one-by-one to isolate what is causing this.

    Kind regards

    Thread Starter pslarsen_wp

    (@pslarsen_wp)

    Hi Will..

    Oh that’s just fantastic – it worked when I changed theme and then I understood what was wrong:

    When I initially selected the theme I removed everything from the footer.php to get rid of the horrible footer. Everything worked perfect until your last update – however the mistake was mine!!

    I forgot to leave
    <?php wp_footer(); ?>
    in the footer.php

    Now I have included it and it works perfectly.

    Thanks for such a fast reply – I love your awesome plugin!

    Br, Peter

Viewing 3 replies - 1 through 3 (of 3 total)
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