• Resolved WordPMTL

    (@wordpmtl)


    Hello. I have embedded a simple signup form using your plugin onto a page of my website, and when I click submit the page reloads (and where the form used to be is an empty space) and the person is not added to the selected mailing list. Any idea what this may be?

Viewing 8 replies - 16 through 23 (of 23 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Nothing specific, I was looking through the code on Saturday, and the biggest thing I noticed was that there are two conditions needed for the API calls. First is the opt-in checkbox, which we have covered previously as being enabled/provided now. The other is that the plugin also relies on the WP CRON system. Upon submission of the form, it will set a cron job for 1 minute later. It’s on that cron job that the API communication happens during. So if anyone has it disabled or it simply hasn’t fired yet, then the API calls won’t occur.

    Wanted to note that the plugin as a whole has had a handful of developers on it, so I’m learning the ins and outs as we go along here, since I wasn’t part of the original build, but am presently.

    Also, if it comes down to it and you’re willing, I’d be willing to poke at things a lot closer for your specific case, and see if I can find something not obvious. If so, we’d exchange credentials via private correspondence.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Also, the opt-in checkbox stuff needs to be available to the user at the time of signup. It can’t be visually hidden and thus unable to be checked.

    Hi Michael — We added the checkbox but that doesn’t make a difference. Happy to provide access. Let’s start communicating off the forum. bobby – at – papayainternet.com

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Emailed

    Plugin Author Constant Contact

    (@constantcontact)

    Hopefully recent fixes in version 1.2.2 take care of a lot of the issues going on. Please update to that latest version and re-try things. Let us know if it starts working again, or if we need to try and figure out what else may be failing for you.

    Thanks.

    I can verify this update fixed the issue. If this helps, after the update, I made sure to disconnect the plugin from Constant Contact and reconnected. I was able to add email addresses after that.

    Thanks!

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    *raises arms in victory*

    Waiting for some other reports of success to come in before we officially resolve this thread.

    Plugin Author Constant Contact

    (@constantcontact)

    Feel free to chime in people, if something new comes up, but marking resolved in the meantime.

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘Submit reloads page without adding’ is closed to new replies.