Submit new registration, nothing happens

Hi, are you registering from the front end “Not logged in” or the back end? Are you using the Form Builder Add-on?

Did you enable debug mode? If you did can you check the log file?

Hi, and thank you for responding.

I’m trying to register from this link: https://tecinfrared.com/membership-join/membership-registration/

I hard coded this page from the “Register” link from the login page (https://tecinfrared.com/membership-login/) because I want to only have one free level at present, and I don’t want the intermediate “level options” page.

I’m not using the Form Builder add on, since the basic register form seems sufficient.

I have debug turned on.

The log.txt is empty for some reason.

Not sure if the log_auth.txt is important to my problem, but it looks like this:
[09/29/2015 3:56 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 6:56 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 6:58 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 6:59 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:00 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:08 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:08 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:09 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:10 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:11 PM] – SUCCESS :Authenticate request – Username: webmaster
[09/29/2015 7:21 PM] – SUCCESS :login
[09/29/2015 7:21 PM] – SUCCESS :Authenticate request – Username: admin
[09/30/2015 12:20 AM] – SUCCESS :login
[09/30/2015 12:20 AM] – SUCCESS :Authenticate request – Username: admin
[09/30/2015 12:07 PM] – SUCCESS :login
[09/30/2015 12:07 PM] – SUCCESS :Authenticate request – Username: virginia
[09/30/2015 1:36 PM] – SUCCESS :login
[09/30/2015 1:36 PM] – SUCCESS :Authenticate request – Username: admin
[09/30/2015 3:39 PM] – SUCCESS :login
[09/30/2015 3:39 PM] – SUCCESS :Authenticate request – Username: admin

Hi can you explain the following.

I hard coded this page from the “Register” link from the login page (https://tecinfrared.com/membership-login/) because I want to only have one free level at present, and I don’t want the intermediate “level options” page.

What is the code you added?

Sure,

In login.php, the original code looks like this:
<a id="register" class="swpm-login-form-register-link" href="<?php echo $join_url; ?>"><?php echo SwpmUtils::_('Join Us') ?></a>

I change it to this:
<a id="register" class="swpm-login-form-register-link" href="https://tecinfrared.com/membership-join/membership-registration/">Register</a>

So now when you click the “Register” link, it takes you directly to the Registration page, rather than taking you to the Join Us page.

You only need to add the short code into the page. You don’t need to hard code the code.

You can read more about the pages here.

The following link can help you understand the registration process.

I uninstalled the plugin. I deleted the swpm tables. I reinstalled the plugin (an updated version as of this morning).

Everything is now at the default, with the exception that I created one free level called Dealer (set to value = 1).

Now when you click “Join Us” from the login page, it takes you to the Join Us page.

But the JOIN NOW button doesn’t click, doesn’t do anything. What’s wrong with this?

Login Page URL : https://tecinfrared.com/membership-login/
Registration Page URL : https://tecinfrared.com/membership-join/membership-registration/
Join Us Page URL : https://tecinfrared.com/membership-join/
Edit Profile Page URL : https://tecinfrared.com/membership-login/membership-profile/
Password Reset Page URL : https://tecinfrared.com/membership-login/password-reset/

Enable Debug checked
Enable Sandbox Testing checked

Hi that is correct, the Join Us page is there for your to edit and add what ever you want to add to it. You can read more about it here.

My original problem remains unsolved, that the membership-registration form doesn’t seem to do anything upon submission. It submits to itself (action=””). Nobody gets any notifications, there’s no message saying, “Your registration has been submitted,” or, “Your registration is pending.” Nobody gets any emails saying “John Smith just registered.” Nothing happens.

I think the time spent playing with this plugin has reached the point of too much work with no payoff. Plugins should just work. This one doesn’t seem to really do anything except make a few tables, and make a few pages and forms that don’t really do anything.

Can you disable all your other plugins and carry out another test? What settings have you entered under Email Settings tab?

Hi there,

I have the same question/problem.

It’s quite simple:

when you fill the registration form and click “submit” you don’t see any confirmation message, just a blank page under the title registration.

The confirmation email is sent, this is not the problem.

As stated by coconutcoder, you should on the page right after clicking a message like: “Your registration has been submitted please check your email” (or any kind of message…).

I hope I was clear ??

Thank you!

Gui

@gui, are you currently using the Form Builder Add-on?

Hi there,

no I am not using the form builder add-on (I may though in the future as we need some custom information from our customers).

But (maybe I am wrong) my question isn’t related to the form itself.

Look, I uploaded a
picture

Gui

Hi the reason why I asked if you were using the Form Builder Add-on is because this add-on has an option to post a message after someone registers.

Ah ok, I understand.

Thank you for the fast answer. I will keep testing and see if the solution pass to our needs. If yes we’ll buy the addon.

Gui

You are most welcome.