Submit Email Button not Working, Quiz sometimes only displays answers at the end

  • Resolved Quirious

    (@quirious)


    3 years, 6 months ago

    Hello,

    We have the name and email form selected to show up at the end.

    Under the name and email boxes, the button “Previous” shows, but there is no “Submit” button for the person to send their name and email, it’s just the “Previous” button that takes them back to the last page of the quiz.

    Also, sometimes the quiz will just show a list of their answers at the end, sometimes it takes the user to the results page. We have not selected to show the a list of the answers at the end, we only want the users to see the results page.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @quirious,

    Thanks for reaching out to us.

    I checked your quiz but I am not seeing any answers at the end of the quiz but I am clearly not seeing the Submit button at the end. And this looks like plugin or theme conflict on your website. The fastest way to rule out conflicts is to deactivate all plugins and switch to a standard theme like?Twenty Twenty. If this resolves the issue, you have indeed a conflict. You can then switch back to the theme you are using to check if you can reproduce the issue. If the issue isn’t reproduced when your theme is active, you can enable one plugin at a time to check when the issue reappears. Doing this will narrow down the conflict to a specific plugin or a theme conflict.

    Kindly do the same and let me know.

    Regards,
    Kriti

Viewing 1 replies (of 1 total)
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