• Resolved eltiomarco

    (@eltiomarco)


    Hello, I have created a registration form. But when I click the send button, nothing happens.
    It does not redirect to the success page or the page that I have specified, it also sends it to the example page, as a test.
    Does not send account activation link to registered customer.
    Does not send notice of new client to the administrator,
    That could be happening?
    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @eltiomarco,

    Thank you for writing in,

    By default, the user registration does not have such an issue, so please provide us with your registration link here. We will look into it and get back to you accordingly.

    Regards!

    Thread Starter eltiomarco

    (@eltiomarco)

    Thanks for your prompt response.
    this is the link:
    https://lyl-vintage-shop.com/registrro/
    ?Saludos!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @eltiomarco ,

    It seems that there is a conflict between the plugin. Could you please refer to this documentation https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/ and follow the instruction kindly? This will let you know the cause of the error.

    Let me know if it helps, and I will get back to you.

    Regards!

    Thread Starter eltiomarco

    (@eltiomarco)

    ok, i already ran the tests
    Deactivate the child theme that I have installed and activate in twenty, the problem persists.
    Install and activate the Health Check & Troubleshooting plugin.
    I clicked on troubleshoot in user rgistratio and all plugins were deactivated, and the problem persists.
    I was activating one by one in an isolated way and the problem persists
    I was activating each plugin in an accumulated way, and the problem persists.
    I started from the fact that all the plugins were activated and I was deactivating each plugin, until I was only left with active user registration and the problem persists.

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @eltiomarco,

    Thank you for writing back,

    In your registration form, the Google Recaptcha error is showing. We found a similar issue with the plugin conflict, so we recommend deactivation. Sometimes the health check plugin does not help you identify the problem because it only works for admin login users. So we recommend you check the manual plugin activation/deactivation process once.

    Also, please do not forget to check your Google Recaptcha configuration setting with the help of this documentation https://docs.wpeverest.com/user-registration/docs/how-to-integrate-google-recaptcha.

    Regards!

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @eltiomarco,

    Since we did not get a response from your end, we are marking this thread as resolved, as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

    Thread Starter eltiomarco

    (@eltiomarco)

    Hi, I had to reinstall the plugin and update the PHP version.
    
    And if it already works but in the control panel, of my account, it sends me an error when entering my orders and my addresses, and the address form, I have created it.
    How do I make the respective pages show, since it sends, page not found.
    Thanks.
    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @eltiomarco,

    Orders and my addresses are the default tabs of the woocommerce plugin. If you want to integrate woocommerce with the user registration plugin, please check this link https://wpeverest.com/wordpress-plugins/user-registration/woocommerce.

    According to the WordPress Support community guidelines, we can not discuss the premium feature here because this support forum is for free plugin users.

    If you are interested in woocommerce integration, please check out https://wpeverest.com. You will find the live chat option to contact our support representative.

    Regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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