• Resolved LDC

    (@wassimaburashed)


    Hello,

    I am using Steeler WordPress template: Steeler – Industrial & Manufacturing WordPress Theme by 7iquid | ThemeForest

    Contact form 7 works well for one day only, the submit button stop working the next day directly. I did contact my host support and find that no problem from their side. Also, I contacted Steeler template developer support and they say that we must contact you for help.

    The contact form is added to the home page(https://www.northstar-sz.com) for now which I am interested to solve its issue. Be notified that I am still building my website, so please check only the home page.

    Help please

    Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins do you use on the site?

    Thread Starter LDC

    (@wassimaburashed)

    Plugins used
    
    01- Redux Framework
    02- Categories Images
    03- Classic Editor
    04- Contact Form 7
    05- Elementor
    06- Liquid Custom Builder
    07- Liquid Import Export
    08- Newsletter
    09- Revolution Slider
    10- WooCommerce
    11- WP User Avatar
    12- Extendify
    
    Extra Plugins
    
    01- Wordfence Security
    02- Disable XML-RCP API
    03- Solid security (itheme)
    04- Headers Security Advanced & HSTS WP
    05- HTTP Headers
    06- WP Content Copy Protection & No Right Click
    07- Yoast Free
    08- Yoast test helper
    09- WP code light installed
    10- Buttonizer
    11- Meta tag manager
    12- Permalink manager lite
    13- Simple 301 redirect
    14- Site kit by google
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Elementor and WooCommerce, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    twobitau

    (@twobitau)

    I have the same issue as you; the 401 access when submitted

       POST https://www.northstar-sz.com/wp-json/contact-form-7/v1/contact-forms/1932/feedback 401 (Unauthorized)
    Thread Starter LDC

    (@wassimaburashed)

    Dear @takayukister,

    Good news! After deep search, I find that REST API is deactivated by me for security reasons. So when i activated the REST API the Contact form 7 works correctly.

    Bad News! Is that I need to deactivate the REST API but without affecting the contact form 7. What is the solution

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    You don’t need to deactivate REST API.

    Thread Starter LDC

    (@wassimaburashed)

    Dear @takayukister,

    Please check the screenshot URL: https://prnt.sc/HK58mYRU0Mkl

    I use XML-RPC Plugin to disable or enable REST API JSON, so when REST API is enabled and activated then the Contact Form 7 works normally.

    And, when REST API JSON is disabled and deactivated then Contact Form 7 is not working for website visitors.

    What I need is to make Contact Form 7 works normally when REST API JSON is disabled and deactivated.

    Note: The REST API JSON is now enabled and activated so Contact Form 7 works well on the home page https://www.northstar-sz.com

    Thank you

    • This reply was modified 12 months ago by LDC.
    • This reply was modified 12 months ago by LDC.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘submit button not working’ is closed to new replies.